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Repair Services & Tips
Our service department is on-site and
Bob, our technician is a Bernina & Elna certified and trained technician.
We want your sewing, embroidery, and/or serger machines to be in
their top working condition. We encourage you to bring your machine in
at least once a year for a "well baby" check-up.
We service Bernina & Elna as well as other makes of machines. When bringing
your machine in for service,
Bob asks that you bring the following with
you.
- Your machine, power cord, foot control and bobbin case.
- #1 foot that comes with your machine.
- The buttonhole foot, and/or automatic buttonhole foot that came with
your machine.
- If you have a Bernina 1630, 180, 185, 200, 730, 830 or 820 bring the #40 foot
that came with your machine.
- Your embroidery unit, embroidery foot and embroidery bobbin case if
appropriate.
- The large embroidery hoop.
- We recommend using metrosene plus thread. If you use another type of
thread exclusively, please bring a spool of the thread in a contrasting
color and a full bobbin wound with white thread.
- If you are having a problem of any type, please bring a sample.
- Although not required, it is a big help and time saver if you have a
full bobbin wound with white metrosene plus and a piece of fabric and
stabilizer in the hoop and ready to do a stitch out.
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Tips from Bob
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